Optimized Performance & Value Made Possible with Outseer Customer Success
Enjoy the shortest time-to-value and continued success with Outseer.
Professional Services
A full-range of world-class services ensure the success of your Outseer experience, including:
Implementation Services
Accelerate deployment and time to value.
Deploy with confidence using Outseer's implementation expertise. From solution design and integration to configuration and deployment, our Professional Services team helps you implement Outseer efficiently and establish the foundations for long-term fraud prevention success.
Customer Success Management
Maximize value from your Outseer investment.
Dedicated Customer Success Managers work with you to drive adoption, measure outcomes, and align your fraud strategy with changing business priorities. Through ongoing guidance and strategic reviews, we help you realize long-term value from your Outseer investment.
Fraud Advisory Services
Accelerate deployment and time to value.
Work with Outseer's fraud specialists to identify practical opportunities to optimize fraud strategies, improve operational performance, and respond to evolving fraud threats. Through targeted assessments or ongoing advisory engagements, Fraud Advisory Services deliver actionable recommendations, so you get more from your Outseer investment.
Education Services
Available in a variety of formats to meet your needs:
Web-Based Training
Accelerate deployment and time to value.
The training portfolio for online courses covers three main areas:
- Product Introduction
- Product Applications
- Outseer Technologies
Instructor-Led Training
Online or on-site, and can be recorded for continued use.
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Customer Support Services
We offer a variety of models ranging from 9–5 to 7/24 application support coverage:
- Get the assistance you need by portal, phone, or email—we’re always ready to help
- Dedicated agents and resources for any implementation requiring an elevated level of support
Create a Case in Our Support Community:
User Community
Find answers, ask questions, and connect with Outseer users and experts around the world.
Join our Support Community so that your business can stay up to date on:
- Product updates and maintenance notifications
- Press Releases
- Case Studies
- Analyst Reports
- Connect with other Outseer Users
